FAQ’s

FAQ’s

Please call us at (318) 704-6157 if you cannot find an answer to your question.

I’ve never been to counseling before. How does it work? What do I have to do in sessions?

Because each person has different issues and goals for counseling, it will vary depending on the individual. We tailor our therapeutic approach to your specific needs. All we ask is that you come into your sessions with an open mind, and we will do all that we can to lead you toward healing in any area of your life.

What’s the difference between talking to you or my best friend or family?

A mental health professional can help you approach your situation in a new way– teach you new skills, gain different perspectives, listen to you without judgment or expectations, and help you listen to yourself.

Furthermore, counseling is completely confidential. You won’t have to worry about others “knowing my business.”

Why shouldn’t I just take medication?

Medication can be effective but it alone cannot solve all issues. Sometimes medication is needed in conjunction with counseling. Our work together is designed to explore and unpack the problems you are experiencing and expand on the strengths that can help you accomplish your personal goals.

How long will it take?

Unfortunately, this is not possible to say in a general FAQs page. Everyone’s circumstances are unique to them and the length of time needed depends on your desire for personal development, your commitment, and the factors that are driving you to seek counseling in the first place.

I want to get the most out of therapy. What can I do to help?

Dedication is key. Your active participation and commitment to your health will be crucial to your success. Coming to each session with an open mind will ensure that you get the most out of your time with your counselor, allowing true healing to begin.

What is the cost of counseling services at Alexandria Counseling?

The cost of counseling services at Alexandria Counseling varies depending on the type of service you need and insurance. Please see our insurances and rates page for more information.

What types of issues can Alexandria Counseling help me with?

Alexandria Counseling can help you with a wide range of issues including anxiety, depression, relationship problems, grief, stress management, addiction, and more. Our therapists will work with you to develop a treatment plan that meets your unique needs and goals.

How often should I attend counseling sessions with Alexandria Counseling?

The frequency of counseling sessions with Alexandria Counseling will depend on your individual needs and goals. Some clients may benefit from weekly sessions, while others may attend bi-weekly or monthly.

Does Alexandria Counseling Accept Insurance?

Yes! Alexandria Counseling accepts several major insurance plans to help make therapy more accessible. We are currently in-network with Blue Cross & Blue
Shield, United Healthcare, and Louisiana Medicaid (LHC). Medicare is also accepted by select therapists on our team.
If you’re unsure whether your plan covers mental health services, we encourage you to call your insurance provider directly and ask: Does my plan include mental
health benefits? Have I met my deductible? Does my plan limit the number of sessions per year? For clients without insurance, or those who prefer not to use it, we offer self-pay rates starting at $130 for an initial session and $115 for follow-up sessions. We also have Provisionally Licensed Professional Counselors (PLPCs) available at a reduced rate of $80 per session. View our full Rates & Insurance page for details,or contact us with questions.

How Do I Get Started with Counseling at Alexandria Counseling?
Getting started is simple, and you don’t have to have it all figured out to reach out.

Here’s how the process works:

  1. Schedule online or by phone. Request an appointment through our online
    scheduling portal or call us at (318) 704-6157 during business hours.
  2. We’ll match you with the right therapist. Our team includes specialists in
    anxiety, trauma, addiction, child therapy, couples counseling, faith-based
    counseling, and more.
  3. Complete your intake paperwork. Before your first session, you’ll fill out brief
    forms through our secure client portal so your therapist can prepare.
  4. Show up. That’s the hardest part. Your first session is a no-pressure
    conversation. There’s nothing you have to say or do, just come with an open
    mind.
    Whether you’re navigating a specific crisis or simply feeling like something needs to change, we’re here to meet you where you are. Same-week appointments are
    often available.
    What Should I Expect from My First Counseling Session?
    Your first session is about getting to know each other, not diving into your deepest struggles on day one.
    Your therapist will spend most of the initial appointment learning about you: what’s been going on in your life, what brings you to counseling now, what you’ve
    tried before, and what you’re hoping to get out of therapy. It’s more of a conversation than an interview, and you’re never pressured to share more than you’re ready to. By the end of your first 60-minute session, your therapist will have a clearer picture of your needs and can start discussing a personalized treatment
    approach with you. A few things helpful to know: You don’t need a diagnosis or a specific crisis to benefit from counseling. It’s okay if you’re not sure what you want to talk about; your therapist will guide the conversation. And confidentiality is protected by law. What you share stays in the room.
    Most clients leave their first session feeling relieved, not because everything is solved, but because they finally said the thing they’d been carrying alone.
    Fear of the unknown is one of the biggest reasons people delay starting therapy.
    What Types of Counseling Are Available at Alexandria Counseling?
    Alexandria Counseling offers a wide range of therapy services for individuals, couples, children, and families in Alexandria, Louisiana. Our licensed therapists
    specialize in:
  • Anxiety Counseling: For persistent worry, panic, and stress affecting daily life
  • Depression Counseling: For low mood, hopelessness, and emotional numbness
  • Trauma & PTSD Counseling: Processing past experiences in a safe, non-
    judgmental space
  • Cognitive Behavioral Therapy (CBT): A research-backed approach to
    changing harmful thought patterns
  • Couples & Marriage Therapy: Rebuilding communication, trust, and connection
  • Child & Play Therapy: Helping children ages 3–12 work through emotional and
    behavioral challenges
  • Grief Counseling: Support through loss of any kind
  • Addiction Counseling: For individuals in recovery and the families who love
    them
  • Faith-Based Counseling: Integrating your spiritual beliefs into the healing
    process
  • Expressive Arts Therapy: Using creative modalities for clients who struggle to
    find words
  • Telehealth Counseling: Secure video therapy available from anywhere in
    Louisiana
    Not sure which type of therapy is right for you? Call us at (318) 704-6157 and we’ll help point you in the right direction.

    Does Alexandria Counseling Offer Telehealth or Online Therapy?
    Yes! Alexandria Counseling offers telehealth (online therapy) for clients throughout Louisiana who prefer to meet from the comfort of home.
    Online therapy sessions are conducted through a secure, HIPAA-compliant video platform, the same quality of care you’d receive in person, just without the commute. Telehealth is a great option if you have a busy schedule, live outside of Alexandria, prefer the privacy of your own space, or are managing a health
    condition that makes leaving home difficult. Most of our therapists offer telehealth sessions, and many accept insurance for
    virtual appointments, including Blue Cross & Blue Shield, United Healthcare, and Louisiana Medicaid (LHC).
    Getting started with online therapy is simple: request an appointment and let us know you prefer telehealth. We’ll handle the rest.